Need to return a product?
We always hope that our customers get products they love and that fits. But in case something feels wrong or doesn't fit you can always make a return. Just follow the steps below to make it happen.
Login to your OM Account
Log in to your account OM account (when you make an order you automatically get an account). Click this link to come to your account My Account
Make a return request
Click on the order you want to return and click the link to make a return request. We will check your request and confirm it within 24h
Wait for our conformation
When we have confirmed your return you will get the return label sent to your e-mail, you can also find the label in your OM account under the order you want to return.
Print your label
Print your return label and attach it to the same package you got the product in.
Drop your package off
You are now ready to drop it off att your nearest parcel agent.
Hope you found this helpful in your journey in making a return.
If something feels unclear or your having problems with your return mission, feel free to contact our customer support via e-mail or the chat icon on your screen.